// HELP
Frequently asked questions
Can't find your answer? Email bspot.ai.official@gmail.com.
What is BSpot AI?
An AI-powered platform that helps you plan cross-border investments — choose a country, estimate setup costs, generate a business roadmap, and track your portfolio in multiple currencies.
Is BSpot AI free to use?
You can explore the platform in demo mode with 50 free AI credits. After signing up you get 100 free credits and 5 more every 24 hours. Additional credits can be purchased.
Is BSpot AI a licensed financial advisor?
No. BSpot AI provides educational content, public data, and AI-generated analysis. It is NOT licensed financial, legal, tax, or immigration advice. Always confirm with a licensed professional before acting.
Where does your country and market data come from?
Live FX rates from ExchangeRate-API, stock quotes from Finnhub, country macro data from the World Bank, and crypto from CoinGecko. AI synthesis is powered by Google Gemini via Lovable AI Gateway.
How accurate are the cost calculator and visa estimates?
Figures are sourced from public government and consultancy data and updated regularly, but rules and fees change. Treat every number as a planning estimate, not a quote.
How is my data protected?
Data is encrypted in transit and at rest. Documents are stored in private buckets with time-limited signed URLs. Row-level security ensures only you can read your records. See our Privacy Policy for details.
Can I delete my account and data?
Yes — from Settings → Account, or by emailing bspot.ai.official@gmail.com. We remove your profile, documents, and history within 30 days.
Which payment methods will be supported?
We're integrating Stripe to support major Visa, Mastercard, American Express, UnionPay, PayPal, Apple Pay and Google Pay. Card purchases will be live in the next release.
Do you offer refunds on credits?
Yes — see our Refund Policy. Unused credit packs can be refunded within 14 days of purchase.
Who is behind BSpot AI?
Team ApexMinds, a group of student developers and AI engineers backed by Aptech Learning. See the About page for details.